Policy Documents

This PDS applies to new policies effective on or after 1 December 2023 and existing policies renewing effective on or after 1 December 2023

Current Policy Documents

Financial Services Guide (FSG)

Read this guide if your policy has a commencement date on or after 1 June 2023.

This FSG applies to new policies purchased on or after 1 September 2022.

Complaints Handling Guide (CHG)

This TMD applies from 1 September 2022.

Read this guide for how to make a complaint.

Roadside Assistance Terms and Conditions

Please read the Stella Roadside Assistance Terms and Conditions for the terms, including the coverage, limitations and exclusions that apply to this optional benefit.

Previous Policy Documents

This PDS applies to new policies purchased between 1 September 2022. - 1 December 2023.

This PDS applies to new policies purchased between 1 April 2021 – 31 August 2022

Financial Services Guide (FSG)

This PDS applies to new policies purchased between 1 July 2020 – 31 March 2021.

This FSG applies to new policies purchased between 21 September 2020 – 31 August 2022.

Financial Services Guide (FSG)

This FSG applies to new policies purchased between 1 July 2020 – 20 September 2020.

Read this guide if your policy has a commencement date between 1 June 2023 1 December 2023.

Read this guide if your policy has a commencement date between 1 September 2022 - 31 May 2023.

Read this guide if your policy has a commencement date between 1 July 2020 – 31 August 2022.

Product Disclosure Statement (PDS) & Financial Services Guide (FSG)

This TMD applies to new policies purchased between 5 October 2021 – 31 August 2022.

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Travel legal information

Before you choose to purchase cover, you should consider the relevant Product Disclosure Statement (PDS) to understand what you are and are not covered for. The Stella Travel Insurance PDS is simple and easy to understand. Check below to find the policy applicable to your date of purchase.

Current PDS

This PDS and FSG applies to new policies purchased on or after 13 December 2023.

Current Policy Documents

Complaints Handling Guide (CHG)

This TMD applies to new policies purchased on or after 13 December 2023.

Read this guide for how to make a complaint.

Previous PDS

Product Disclosure Statement (PDS) & Financial Services Guide (FSG)

This PDS and FSG applies to new policies purchased between 1 September 2023 - 12 December 2023.

Previous Policy Documents