If you need urgent help such as organizing a tow, you can call anytime on 1300 777 20, we’re here 24 hours a day, 7 days a week.
What to do following a car accident:
- Make sure you and anyone else who was in your car are safe and your car is secure so it will not be damaged further
- If you need emergency help or anyone is injured, call 000
- Collect the details of anyone else involved and any witnesses
- If possible, take photos using your phone
- Report the incident to the police if required
- Lodge a claim through our customer portal or our website or by calling our claims team on 1300 633 811