Archives: FAQs

What are Pre-existing Symptoms and Conditions and Exclusion Periods?

What’s included in optional extra benefits?

What if I travel overseas with my pet?

Why are there no sub-limits?

Will you pay the vet directly?

How do you assess a claim?

How do I make a claim?

Exception to Pre-existing Symptom and Condition Exclusion?

Are pre-existing symptoms and conditions covered?

Can I choose my level of cover?