How can we help?

What policies does Stella offer?

If you need urgent help such as organizing a tow, you can call anytime on 1300 777 20, we’re here 24 hours a day, 7 days a week.


What to do following a car accident:


  1. Make sure you and anyone else who was in your car are safe and your car is secure so it will not be damaged further

  2. If you need emergency help or anyone is injured, call 000

  3. Collect the details of anyone else involved and any witnesses

  4. If possible, take photos using your phone

  5. Report the incident to the police if required

  6. Lodge a claim through our customer portal or our website or by calling our claims team on 1300 633 811
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